Privacy Policy of Poseidon's Legacy Seafood
At Poseidon's Legacy Seafood, we are committed to protecting the privacy and security of our online platform users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform and utilize our services, including purchasing fresh and frozen fish, exploring exotic marine species, engaging with sustainable fishing education, accessing ancient culinary fish recipes, and arranging seafood delivery.
Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Data:
This includes information that can be used to identify you directly or indirectly. We may collect:
- Contact Information: Name, shipping address, billing address, phone number, and email address.
- Account Information: Username, password, and other information provided when you create an account on our site.
- Payment Information: Details necessary to process your purchases, such as credit/debit card numbers and billing details. Please note, we do not store full payment card details on our servers; these are securely processed by third-party payment processors.
- Demographic Information: Such as age, gender, and preferences, if voluntarily provided during surveys or profile setup.
Usage Data:
We automatically collect information about how you access and use our site, which may include:
- Your computer's Internet Protocol (IP) address.
- Browser type and version.
- Pages of our site that you visit, time and date of your visit, and time spent on those pages.
- Unique device identifiers and other diagnostic data.
- Referring/exit pages.
Tracking & Cookies Data:
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
- Session Cookies: Essential for operating our site.
- Preference Cookies: To remember your preferences and various settings.
- Security Cookies: For security purposes.
- Analytics Cookies: To understand how our site is used.
How We Use Your Information
Poseidon's Legacy Seafood uses the collected data for various purposes:
- To provide and maintain our e-commerce platform.
- To process your orders and manage your purchases of fresh and frozen fish or exotic marine species.
- To manage your account and provide you with customer support.
- To deliver seafood directly to your preferred address.
- To offer personalized content related to sustainable fishing education and ancient culinary fish recipes.
- To improve and optimize the user experience of our site.
- To communicate with you about products, services, offers, and promotions that may be of interest to you.
- To detect, prevent, and address technical issues or fraudulent activities.
- To notify you about changes to our services.
- To fulfill our legal obligations.
Disclosure of Your Information
We may disclose your personal information in specific situations:
- Service Providers: We may share your data with third-party service providers who assist us in operating our site, conducting our business, or serving our users (e.g., payment processing, delivery services, website hosting, data analysis).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: To protect the rights, property, or safety of Poseidon's Legacy Seafood, our users, or others.
Security of Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Poseidon's Legacy Seafood relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: unnamed road, Singapore, Singapore, 117404, SG